Can I resend a Payment Request?

Question: Is it possible to send a payment to the customer again even if I have already sent one?

Answer: Yes. You can resend a Payment Request to the customer anytime for the outstanding balance without editing the original order. Follow the steps below to learn how:

Step1. From the orders page, click on your specified order.

Step2. Click More Actions and choose Send Payment Request.

Step3. (Optional) If necessary, edit the customer information or the email message that you are going to send. In this example, we edited the signatory.

Step4. Click Send Payment Request.

The Payment Request is now sent to the customer. Here's a quick demo:

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